Skip to main content High Contrast Accessibility Feedback

Refund/Exchange Policy

Adding Content and Pages to Your Site and Top Navigation

Ticket Policy: No Refunds or Exchanges

All ticket sales are final. We do not offer refunds or exchanges for any reason, including scheduling conflicts, illness, inclement weather, or changes in personal circumstances. Once a ticket is purchased, it is the responsibility of the ticket holder to attend the event.

In the rare event of a show cancellation by the venue or performer, ticket holders will be notified of available options, which may include rescheduling or credit toward a future event. If a show is postponed, tickets will remain valid for the new date.

We appreciate your understanding and support. If you have any questions, please contact our box office 780-872-7400 or box.office@vicjubatheatre.ca

We just sent an email to: . Check your email and the spam folder to get the code we sent you, then enter it here and choose a new password.

We just sent an email with the verification code to your email: . Check your email and the spam folder to get the code we sent you, then enter it here to confirm your login.

We just sent an email with the verification code to the administrator(s) email. Please contact any of the site administrators for assistant with your login.

Sign in or sign up, so you can manage and print your tickets at any time.

Login with Google Login with Facebook

Signup with Google Signup with Facebook

Email: New user? Sign up Have an account? Sign in Go

You will receive order confirmation, order status, tickets & announcements at this email.

Enter the code from your email:

First Name:

Last Name:

Enter your name as it appears on your ID. You may be asked to show your ID to get admitted to the event.

Cell Phone:

We may need to text or call you in regards to the event or your account.

Newsletter Preference: We never spam you and you can always unsubscribe easily by clicking on the link at the footer of any email. By choosing this option, you acknowledge and give your explicit consent to be contacted via SMS and receive emails for various purposes, which may include marketing and promotional content, and this agreement isn’t a condition of any purchase. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out. Refer to our Privacy Policy for more information.

I am over 5 years old and have read, fully understood and agreed to the terms of use and the privacy and cookie policy. Cookie Manager

Set a Password so you can access the account.

Enter password to log in or checkout as guest Choose a password or checkout as guest

Password: Enter a new password: Minimum 5 characters. Choose a strong password to protect your account.

Forgot password?

Checkout as Guest

Send the Email again

Email the code again

Remember me on this computer

This is a personal device. Don't challenge me on this device again.